Tuesday, July 22, 2008

On Hold



If I didn't have the internet, my current job would make me go postal, I think. Most of my time is spent on hold, listening to jazzy muzak but muzak nonetheless.

I think the worst part of the job has to do with speaking to automated dumbasses on the phone. Everyone I've worked with here at one point has screamed into the phone "AGENT!" (Thanks Blue Cross, HATE your system)

I've been on hold with AIG now for 18 minutes. Sometimes I wonder if it's just a delaying tactic on their behalf... you know, keep you on hold until you hang up in frustration.

Earlier today, I had an experience with an ambulance company in which they said that it would take them 45 days (45!!!!) in which to process a check. I asked them if there was a desert between each desk and they had to go out and catch themselves a camel in order to transfer paper from one desk to another. My humor wasn't quite appreciated.

Did I mention I hate insurance people and the people that work with them? (I guess that makes me hate myself but on some mornings here, I really do)

 
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